Notice of Privacy Practices

Your Privacy Is Important to Us

Northmark Psychiatry is committed to protecting the privacy of your personal health information. This Notice explains how your information may be used, shared, and protected while providing psychiatric care.

How Your Information Is Used

Your health information may be used to:

• Provide and coordinate your care
• Schedule appointments
• Process billing and insurance claims
• Communicate with you regarding your treatment
• Meet legal and regulatory requirements

Protecting Your Information

We take reasonable steps to protect your personal and health information from unauthorized access, use, or disclosure. Only authorized individuals have access to your information when necessary to provide care or support our services.

Secure Communication

For secure patient communication, Northmark Psychiatry uses Spruce, a HIPAA-compliant messaging platform. Please do not send medical information through the website contact form. General inquiries only should be submitted through the contact page.

Appointment & Billing

Appointments, insurance verification, billing, and payment processing are securely managed through Headway. Information provided during the scheduling process is handled according to Headway’s privacy and security practices.

Your Privacy Rights

You have the right to:

• Request access to your health information
• Request corrections to your records when appropriate
• Receive information about how your health information is used
• Request additional information regarding your privacy rights

Questions

If you have questions about this Notice of Privacy Practices or how your information is protected, please contact Northmark Psychiatry using the contact information provided on this website.